Global Credit Ops: Relationship & Strategy Lead

Bank of America; Fort Worth (TX); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Benefits eligible

Discretionary incentive plan

Job summary

Bank of America in Fort Worth, TX is seeking a Relationship Manager in Global Credit Operations to serve as primary liaison for designated business partners, coordinating across lines of business and operations to drive timely issue resolution and strategic alignment.

The role emphasizes senior stakeholder engagement, cross-functional coordination, and proactive risk management, with a focus on transforming priorities into actionable plans, monitoring commitments, and ensuring execution across

Qualifications

• Strong relationship management and stakeholder engagement skills.
• Ability to communicate clearly with senior leaders and business partners.
• Sound judgment and discretion in handling sensitive issues.

Responsibilities

• Serve as the primary liaison for designated business partners and manage ongoing engagement, meetings, and follow-up.
• Act as a strategic advisor to senior leaders and provide timely updates on priorities, risks, and issues.
• Translate business priorities into coordinated cross-functional actions and deliverables.
• Own intake and coordination for client escalations and drive issues toward resolution.
• Monitor commitments and ensure accountability for execution across functional owners.
• Identify recurring themes and opportunities to improve processes and collaboration.

Skills

Relationship management

Stakeholder engagement

Communication

Discretion

Coordination

Cross-functional collaboration

Problem solving

Ownership and accountability

Job description

Bank of America in Fort Worth, TX is seeking a Relationship Manager in Global Credit Operations to serve as primary liaison for designated business partners, coordinating across lines of business and operations to drive timely issue resolution and strategic alignment.

The role emphasizes senior stakeholder engagement, cross-functional coordination, and proactive risk management, with a focus on transforming priorities into actionable plans, monitoring commitments, and ensuring execution across