Global Credit Ops Project Lead

Bank of America; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Bank of America is seeking a data-driven analyst to support Global Credit Operation projects. You will analyze current processes, coordinate tasks across teams, and measure outcomes to drive effective improvements.

The role requires 3+ years in data analysis, expertise with Excel, SQL, and Tableau, and strong communication skills. Expect collaboration with stakeholders, risk assessment, and active contribution to project success.

Qualifications

• Minimum of 3 years data analysis, reporting and tracking.
• Proficient in Office/Microsoft 365 Suite- specifically Excel.
• Minimum of one year of medium to large operational projects.
• Manage project scope, timeliness and resources.

Responsibilities

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and elevate issues
• Performs risk management activities to minimize project risks
• Assists with creating and maintaining comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Skills

Advanced Excel

SQL

Tableau

Forecasting

Attention to Detail

Collaboration

Critical Thinking

Written Communications

Decision Making

Influence

Oral Communications

Prioritization

Problem Solving

Adaptability

Customer Focus

Data Management

Emotional Intelligence

Risk Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a data-driven analyst to support Global Credit Operation projects. You will analyze current processes, coordinate tasks across teams, and measure outcomes to drive effective improvements.

The role requires 3+ years in data analysis, expertise with Excel, SQL, and Tableau, and strong communication skills. Expect collaboration with stakeholders, risk assessment, and active contribution to project success.