Global Contracting & Automation Lead (Hybrid)

Verizon; Irving (TX); Hybrid; USD 99,000 - 188,000; Full time

Job summary

Verizon is seeking a seasoned professional for the Global Contracting Tool (GCT) and Value Team Facilitator role. You will design complex contracting strategies, maintain GCT rules, and guide cross-functional teams across Legal, Sales, IT, and Product Marketing.

You will leverage AI to streamline workflows, author user stories, and ensure compliance across global contracting processes. The role blends strategic leadership with hands-on execution in a hybrid work environment.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Responsibilities

• Acting as a GCT functionality expert and Value Team Facilitator (VTF) by writing user stories, defining acceptance criteria, securing stakeholder alignment, driving iteration and test scenario planning, and partnering with IT partners on functional design solutions.
• Consulting with and advise Legal and other key stakeholders on contracting processes, GCT capabilities, template updates, and user stories to support compliance initiatives and resolve issues.
• Maintaining highly complex business rules in GCT language templates and independently establish thorough test plans executed across multiple variables (contract type, business rules, document compilation rules).
• Leveraging AI tools to automate workflows, reduce manual processes, and enhance team efficiency.
• Providing 2nd-level support to testing, language review, production support, and IT teams to resolve complex defects; provide 1st-level production support for GCT Legal users.
• Delivering strategic guidance to the TOSA Center of Excellence, Legal, Sales, and Support teams on Customer Legal Entity name and ownership changes (e.g., Transfer of Service Agreements, Assignment Agreements).
• Defining and establishing new end-to-end contracting processes when no existing framework exists.
• Developing, updating, and maintaining job aids and training resources for Sales and Legal users.
• Implementing configurable changes within GCT to support new product introductions and platform enhancements.
• Serving as the business trustee for GCT user role change requests to maintain compliance.

Skills

Cross-functional collaboration

Problem solving

Communication skills

Independence

Strategic thinking

Education

Bachelor's degree

Tools

Gemini

GEMs

NotebookLM

Job description

Verizon is seeking a seasoned professional for the Global Contracting Tool (GCT) and Value Team Facilitator role. You will design complex contracting strategies, maintain GCT rules, and guide cross-functional teams across Legal, Sales, IT, and Product Marketing.

You will leverage AI to streamline workflows, author user stories, and ensure compliance across global contracting processes. The role blends strategic leadership with hands-on execution in a hybrid work environment.