Global Content Quality & Localization Manager

iHerb Inc.; Irvine, Northern (CA, KY); Hybrid; USD 100,000 - 110,000; Full time

Job summary

iHerb Inc. in Irvine, CA is seeking an Associate Manager, Digital Content Quality and Localization to lead localization of web and product content across regions, ensuring accuracy, cultural relevance, and a frictionless customer experience.

This role partners with regional teams, Marketing, Product and CX to manage translation quality, style guides, glossaries, and regional content initiatives from scoping to delivery.

Qualifications

• Strong verbal and written communication across cultures.
• Deep understanding of localization workflows, QA, and best practices.
• Experience coordinating multi-regional projects and leading teams.

Responsibilities

• Lead localization of web content, product pages, and digital assets across regions/languages.
• Maintain translation quality assurance processes and style guides.
• Review translated content for linguistic accuracy and cultural fit; audit regional content.

Skills

Clear communication

Localization workflows

Adaptability

Problem solving

Team leadership

Organization

Cultural awareness

Education

Bachelor’s degree in Linguistics/Translation/International Business/PM

Tools

Microsoft Office

Google Workspace

Job description

iHerb Inc. in Irvine, CA is seeking an Associate Manager, Digital Content Quality and Localization to lead localization of web and product content across regions, ensuring accuracy, cultural relevance, and a frictionless customer experience.

This role partners with regional teams, Marketing, Product and CX to manage translation quality, style guides, glossaries, and regional content initiatives from scoping to delivery.