About Our Client:
The organization operates in the e-commerce sector, focusing on providing accessible, healthy, and balanced lifestyle products globally. It addresses challenges in delivering a seamless and culturally relevant online shopping experience across multiple international markets by continuously innovating and improving digital content and customer interactions.
About the Opportunity:
The Associate Manager, Digital Content Quality and Localization is responsible for ensuring the quality and cultural relevance of localized digital content across regional markets. This role contributes to enhancing the customer journey by managing localization workflows, maintaining content standards, and supporting regional initiatives that improve user experience from search to checkout.
Responsibilities:
- Lead localization of web content, product pages, promotional campaigns, and digital assets across supported regions and languages
- Manage translation quality assurance to meet accuracy, tone, and brand standards
- Develop and maintain localization style guides, glossaries, and quality benchmarks
- Review and audit translated content for linguistic accuracy and cultural appropriateness
- Collaborate with language service providers and internal teams to manage localization pipelines
- Partner with regional teams to identify and resolve local market experience challenges
- Serve as project management contact for regional localization initiatives
- Monitor regional content and functionality to flag gaps affecting customers
- Support regionalization efforts including currency, date formats, and compliance
- Coordinate with teams on search functionalities such as metadata and keywords
- Oversee product content quality, including titles, descriptions, and imagery
- Identify and resolve product content issues impacting discoverability and conversion
- Provide status updates and reports on localization projects and KPIs
- Implement quality control processes to maintain project integrity
Requirements:
- Strong verbal and written communication skills across cultures and international stakeholders
- In-depth knowledge of localization and translation workflows and quality assurance
- Adaptability to shifting projects and ability to manage multiple regions simultaneously
- Problem-solving skills to address regional experience friction points
- Team leadership capabilities to motivate cross-functional, cross-regional teams
- Exceptional organizational and multitasking skills
- Cultural awareness of regional market differences
- Experience with Microsoft Office Suite; Google Business Suite preferred
- Minimum 2 to 5 years in localization project management, digital content management, or related field
- Proven experience managing multilingual content programs and international markets
- Bachelor's degree in Linguistics, Translation, International Business, Project Management, or related field
Pay Range and Compensation Package:
The expected salary range for this role is