Global Competitive Intelligence Program Lead

Jefferson City (MO)

On-site

USD 118,000 - 170,000

Full time

13 days ago

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Job summary

Meta's Global Research Operations (GRO) is seeking a program manager to define and scale global research programs, drive efficiency, and build capacity across teams. You will partner with Sourcing, Privacy, and Legal to coordinate data contracts, governance, and vendor management, enabling high-impact research work.

You will lead end-to-end programs, craft roadmaps, communicate risks, and integrate AI to improve productivity while maintaining ethical practices.

Qualifications

6+ years in program or project management with a focus on vendor management or business operations.
2+ years managing cross-functional data projects (3P data source integration) in a corporate or similar role.
Experience in data modeling and project tracking with Excel/Sheets and PowerPoint/Slides.
Experience establishing programs end-to-end while scaling for growth.
Experience building relationships with peers and senior stakeholders across locations.
Experience communicating with data to drive change.
Experience managing competing priorities and shifting requirements independently.
Experience in full lifecycle vendor management, competitive intelligence, or business operations.

Responsibilities

Partner with Meta Sourcing and the Privacy teams to complete new data contracts and renewals, bringing agreements to completion in a timely fashion while ensuring compliance requirements are met
Identify opportunities to improve process efficiency, and propose approaches that expand data coverage and realize more value from existing vendor relationships
Guide vendor management best practices and governance by building strong working relationships with current and prospective vendors, and support negotiation of pricing decisions and sensitive terms
Define clear program roadmaps, share frequent program updates, surface and communicate risks and adjustments, and ensure commitments are delivered
Partner with stakeholders on internal processes, templates, and guidelines that improve team optimization and documentation
Define and manage strategic initiatives that improve team efficiency and impact, and establish the operational systems that support them
Work in an AI-native way by integrating AI into your workflows to support productivity, innovation, and quality, adapting to new technologies and sharing best practices to support team-wide AI adoption
Serve as a connection point to the Global Research Ops team, adopting new processes and best practices where relevant and collaborating on programs specific to the team's needs