Global Community Growth Lead - B2B SaaS

SpotDraft; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

SpotDraft is seeking a Community Manager to scale its global community, turning engaged users into an activation engine that drives retention, expansion, and pipeline. You will partner closely with the CMO and leadership to demonstrate revenue impact through scalable programs and influencer engagement.

The role emphasizes building a cross-functional operating model, designing high-value events and roundtables for senior in-house lawyers, and creating KPI-driven programs across regions.

Qualifications

• 4+ years in Community, Growth, events or Customer Marketing roles within B2B SaaS, with a proven record of scaling a community.
• Experience building communities for professional audiences, ideally in-house legal, legal ops, procurement, or other complex business functions.
• Commercial measurement. You’ve set community KPIs and tied them to activation, retention, expansion, and pipeline, not just member counts and engagement.
• Event instincts. You know how to design roundtables, dinners, and flagship moments that senior in-house lawyers show up to and remember.
• Bias for action. You have strong project management skills, you ship fast, iterate on feedback, and pair creative instincts with precise execution.
• Cross-functional operator. You’re comfortable working with Product, Sales, CS, and Brand across regions in a fast-moving environment.
• AI literacy. You use modern tools (Claude, ChatGPT, etc.) to run programs at scale and move faster.

Responsibilities

• Community Strategy: Define SpotDraft’s community strategy, starting in North America, with a blueprint that scales globally.
• Influencers, Champions & Power Users: Identify and empower standout legal influencers and customers through champion programs and engagement strategies.
• Programs & Events: Launch and run virtual programs, including GC and legal ops roundtables, city meetups, and industry moments.
• Operating Model: Build the tools, platforms, and processes needed to run community programs at scale across regions.
• Measurement: Build frameworks that connect community activity to activation, retention, expansion, and revenue.

Skills

Community growth

Event design

Cross-functional collaboration

AI literacy

Project management

B2B SaaS knowledge

Tools

Claude

ChatGPT

Job description

SpotDraft is seeking a Community Manager to scale its global community, turning engaged users into an activation engine that drives retention, expansion, and pipeline. You will partner closely with the CMO and leadership to demonstrate revenue impact through scalable programs and influencer engagement.

The role emphasizes building a cross-functional operating model, designing high-value events and roundtables for senior in-house lawyers, and creating KPI-driven programs across regions.