Global Client Relations Manager II

Global Payments; Atlanta (GA); Híbrido; USD 75.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision care

Paid time off

Retirement options

Gift matching

Volunteer days

Descripción de la vacante

Global Payments is seeking a Client Relations Account Manager II to steward enterprise client relationships and serve as the primary contact for service delivery in a hybrid work environment.

In this role you will own client success, coordinate with clients and internal teams, ensure paperwork is completed, escalation is managed, and opportunities for retention are pursued using Worldpay product insights and banking experience.

Formación

• Must be able to establish and maintain effective working relationships, both internally and externally.
• Strong organizational and time management skills are required.
• Broad knowledge of Worldpay products and related services.
• A strong aptitude to analyze and solve problems.
• Prior banking or finance-related experience is a plus.

Responsabilidades

• Ensure a positive and consistent relationship for one or more assigned clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Develop strong working relationships with assigned clients and Worldpay resources
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts

Conocimientos

Relationship management

Organizational skills

Worldpay products knowledge

Analytical problem solving

Banking/finance experience

Descripción del empleo

Global Payments is seeking a Client Relations Account Manager II to steward enterprise client relationships and serve as the primary contact for service delivery in a hybrid work environment.

In this role you will own client success, coordinate with clients and internal teams, ensure paperwork is completed, escalation is managed, and opportunities for retention are pursued using Worldpay product insights and banking experience.