Enterprise Client Relations Manager

Global Payments; Cincinnati (OH); Hybrid; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision care

Paid time off

Retirement options

Gift matching

Job summary

Global Payments is seeking a Client Relations Account Manager II in Cincinnati. You will manage key client relationships, serve as the primary contact for issue resolution, and help ensure client retention while coordinating with cross-functional teams across the business.

The role emphasizes strong communication, organizational skills, and a solid understanding of payments products. Hybrid work options are available with growth opportunities within a global leader in payments.

Qualifications

• Ability to establish and maintain effective working relationships internally and externally.
• Organizational skills and time management to manage multiple clients.
• Broad knowledge of Worldpay products and related services is a plus.
• Strong aptitude to analyze and solve problems.

Responsibilities

• Ensure a positive and consistent relationship for one or more assigned clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay resources.
• Coordinate with clients and internal teams to ensure proper service and paperwork.

Skills

Client relationships

Problem solving

Time management

Cross-functional

Financial services

Banking knowledge

Job description

Global Payments is seeking a Client Relations Account Manager II in Cincinnati. You will manage key client relationships, serve as the primary contact for issue resolution, and help ensure client retention while coordinating with cross-functional teams across the business.

The role emphasizes strong communication, organizational skills, and a solid understanding of payments products. Hybrid work options are available with growth opportunities within a global leader in payments.