Global Client Operations Lead — Electronic Security Programs

Socket.dev; Manassas (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Securitas Technology is seeking a Manager, Global Client Operations to lead multi-geo electronic security integration programs, owning profitability and customer satisfaction. You will guide a large delivery team, manage program budgets, and oversee contract performance while developing strong client relationships.

Ideal candidates bring 7–10 years in program management, deep electronic security integration experience, and proven ability to navigate a complex stakeholder landscape to deliver

Qualifications

• 7–10 years in Construction Project / Program Management or Delivery Management.
• Experience leading a large team of 80–100 resources.
• Deep experience in electronic security integration.

Responsibilities

• Take full delivery accountability of multi-geo programs and ensure profitability and customer satisfaction.
• Manage programs with a team of program managers; track quality, delivery and financial metrics.
• Track, flag and mitigate program risks; develop and sustain client relationships.
• Oversee contract performance and revenue recognition; ensure profitability.
• Devise strategies to improve incremental margin on running programs.
• For new deals, define delivery model, plan, governance and risk mitigation; shape business case.

Skills

Team leadership

Stakeholder management

Financial acumen

Delivery management

Job description

Securitas Technology is seeking a Manager, Global Client Operations to lead multi-geo electronic security integration programs, owning profitability and customer satisfaction. You will guide a large delivery team, manage program budgets, and oversee contract performance while developing strong client relationships.

Ideal candidates bring 7–10 years in program management, deep electronic security integration experience, and proven ability to navigate a complex stakeholder landscape to deliver