Global Client Operations Leader, Security Tech

Securitas Electronic Security; Manassas (VA); On-site; USD 140,000 - 190,000; Full time

Job summary

Securitas Technology seeks a Manager, Global Client Operations to lead multi-geo electronic security integration programs, owning profitability and customer satisfaction. This role oversees program managers, tracks metrics, mitigates risks and shapes business cases for new deals, fostering strong client relationships.

Ideal candidates bring 7–10 years in program management with deep security integration experience and a proven ability to drive financial performance across complex programs.

Qualifications

• 7–10 years in Construction Project / Program Management or Delivery Management with team leadership.
• Deep experience in electronic security integration.
• Ability to navigate a multi-stakeholder environment and deliver results.
• Strong understanding of financials, profitability and cash flow.

Responsibilities

• Taking full delivery accountability of multi-geo team delivering $5M to $50M electronic security integration programs with profitability and customer satisfaction ownership.
• Manage programs, supported by a team of program managers.
• Track key quality, delivery and financial metrics; report to executive management.
• Track, flag and mitigate program risks.
• Develop and sustain long term powerful client relationships and ensure customer satisfaction.
• Oversee and verify contract performance.
• Manage project financials and revenue recognition, with full profitability accountability.
• Devise and execute approach for incremental margin improvement for running programs.
• For new deals, define delivery model, delivery plan, governance plan and identify risks and mitigations.
• Shape the program business case.

Skills

Program management

Leadership

Financial management

Electronic security integration

Stakeholder management

Job description

Securitas Technology seeks a Manager, Global Client Operations to lead multi-geo electronic security integration programs, owning profitability and customer satisfaction. This role oversees program managers, tracks metrics, mitigates risks and shapes business cases for new deals, fostering strong client relationships.

Ideal candidates bring 7–10 years in program management with deep security integration experience and a proven ability to drive financial performance across complex programs.