Global CIO Tech GTM Lead - IT Workflows & AI

ServiceNow, Inc.

Santa Clara (CA)

On-site

USD 230,000 - 380,000

Full time

6 days ago
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Benefits offered by this job

Health plans
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs

Job summary

ServiceNow, Inc. is seeking a Global Head of IT (CIO) Technical GTM to define and drive the technical go-to-market strategy for the Technology Workflows portfolio, including ITSM, ITOM, AM, PM, and AI capabilities.

You will own how Solution Consulting worldwide wins CIO deals and ensure consistent, regionally adapted narratives, demos, and training across the globe. You will connect TWF business units, Geo Solution Consulting leaders, and Specialist SC leaders, shaping thought leadership around

Qualifications

  • Minimum 12+ years in Solution Consulting, Presales, or Technical GTM with multi-regional leadership.
  • Proven track record of defining technical GTM strategy and improving tech win rates.
  • Experience engaging CIO-level stakeholders and driving global programs.

Responsibilities

  • Lead the global technical GTM strategy for the Technology Workflows portfolio.
  • Own the global tech win playbook with repeatable demos and customer POVs.
  • Partner with CIO Solutions GTM and IT GTM strategy to engage executive-level customers.
  • Translate roadmaps and monthly releases into field-ready positioning and materials.
  • Build a world-class SC community and certification paths across regions.

Skills

Solution Consulting
Presales
Technical GTM

Tools

Now Assist
AI Agents
Workflow Data Fabric

Job description

ServiceNow, Inc. is seeking a Global Head of IT (CIO) Technical GTM to define and drive the technical go-to-market strategy for the Technology Workflows portfolio, including ITSM, ITOM, AM, PM, and AI capabilities.

You will own how Solution Consulting worldwide wins CIO deals and ensure consistent, regionally adapted narratives, demos, and training across the globe. You will connect TWF business units, Geo Solution Consulting leaders, and Specialist SC leaders, shaping thought leadership around

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