CIO GTM Strategy Lead — AI-Enabled CIO Solutions

ServiceNow; Texas; Hybride; USD 140 000 - 180 000; Plein temps

Résumé du poste

ServiceNow seeks a CIO Strategic Initiatives GTM Lead to drive growth strategies for CIO IT solutions, reporting to the VP Global Head CIO solutions GTM. You will own priority CIO initiatives—turning strategic insights into repeatable GTM motions, sales plays, and assets.

This senior role demands 15+ years in GTM or related fields, strong stakeholder engagement with CIOs, and a track record of scalable pipeline growth across SaaS and enterprise tech.

Qualifications

• 15+ years of experience in GTM strategy, solution sales, business operations, or customer success with at least 5 years in a senior leadership role.
• Proven track record turning strategy into durable, repeatable, and scalable GTM execution with measurable pipeline growth.
• Experience building and scaling playbooks and buyer motions across industries and geographies.
• Strong analytical skills, including familiarity with account planning models (e.g. buying propensity) and signal-led decisions.
• Deep experience engaging senior stakeholders (e.g. CIOs) and influencing executive decision-making.
• Strong communication and storytelling skills.
• Experience in SaaS, cloud, or enterprise technology preferred.
• Familiarity with IT workflows (ITSM, ITOM, Asset Management, Portfolio) and adjacent domains is a plus.
• MBA or equivalent advanced degree is a plus.

Responsabilités

• Own CIO strategic initiatives end to end—from launch to repeatable programs driving pipeline, progression, and retention.
• Build and activate CIO sales playbooks and messaging; align plays across regions to drive NNACV.
• Run sales readiness and enablement workshops for Core and Solution Sellers.
• Support IT motion by increasing attach rate of IT solutions across CIO deals.
• Elevate and transform solution messaging with PSM.
• Collaborate with TWF BUs to develop GTM strategies, pricing, packaging, and positioning.
• Drive integration of GTM initiatives across partnerships, channels, CEG, PSM, and Industry Solutions.
• Support partner co-sell strategy and partner enablement for joint growth.
• Stay ahead of market trends and competitive shifts to inform GTM strategy.
• Represent the company at industry events and executive forums.
• Lead propensity modelling to focus investments on accounts most likely to convert.
• Advise field and geo leadership on strategic execution and customer unlock across deal stages.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Opportunities for growth and leadership across the organization.

Connaissances

GTM strategy

Solution sales

Business operations

Customer success

Senior leadership

Formation

MBA or equivalent

Description du poste

ServiceNow seeks a CIO Strategic Initiatives GTM Lead to drive growth strategies for CIO IT solutions, reporting to the VP Global Head CIO solutions GTM. You will own priority CIO initiatives—turning strategic insights into repeatable GTM motions, sales plays, and assets.

This senior role demands 15+ years in GTM or related fields, strong stakeholder engagement with CIOs, and a track record of scalable pipeline growth across SaaS and enterprise tech.