Global Channel Programs Lead — Partner Enablement & Growth

Mimecast North America, Inc.; Lexington (MA); On-site; USD 156,000 - 234,000; Full time

Job summary

Mimecast North America, Inc. in Lexington, MA seeks a Director, Global Channel Programs to lead the reseller partner program strategy and evolve global channel capabilities.

You will collaborate across sales, operations, IT, marketing, services, and finance to design scalable programs, enable partners, and deliver measurable business results while building a high-performing team in a fast-paced, tech-driven environment.

Qualifications

• Experience leading reseller or channel partner programs in technology or SaaS environments.
• Proven record designing, launching, and scaling partner programs with measurable results.
• Experience leading high-performing cross-functional teams across distributed organizations.
• Strong strategic and analytical thinking; translate goals into actionable roadmaps.
• Excellent written, verbal, presentation, and partner communication skills.

Responsibilities

• Develop and execute a comprehensive reseller partner program strategy aligned with Mimecast's Partner First company strategy.
• Design, build, and manage scalable partner programs with Partner Sales to increase reseller engagement and drive revenue growth.
• Create partner program collateral, onboarding tools, and communications to streamline the reseller experience.
• Partner with Operations and IT to implement program strategy, reporting, analytics, system workflows, and governance.
• Contribute to the Partner Enablement Certification & Badge Model and deliver sales training and enablement tools.
• Lead ongoing improvement of reseller experiences and program capabilities via roadmap and insights.
• Communicate programs and updates internally to build awareness and alignment.
• Engage reseller partners through Councils, surveys, and outreach, translating feedback into improvements.
• Build and lead a high-performing team responsible for programs, enablement, communications, and MDF/incentives.

Job description

Mimecast North America, Inc. in Lexington, MA seeks a Director, Global Channel Programs to lead the reseller partner program strategy and evolve global channel capabilities.

You will collaborate across sales, operations, IT, marketing, services, and finance to design scalable programs, enable partners, and deliver measurable business results while building a high-performing team in a fast-paced, tech-driven environment.