Director, Global Channel Programs

Mimecast North America, Inc.; Lexington (MA); On-site; USD 156,000 - 234,000; Full time

Job summary

Mimecast North America, Inc. in Lexington, MA seeks a Director, Global Channel Programs to lead the reseller partner program strategy and evolve global channel capabilities.

You will collaborate across sales, operations, IT, marketing, services, and finance to design scalable programs, enable partners, and deliver measurable business results while building a high-performing team in a fast-paced, tech-driven environment.

Qualifications

• Experience leading reseller or channel partner programs in technology or SaaS environments.
• Proven record designing, launching, and scaling partner programs with measurable results.
• Experience leading high-performing cross-functional teams across distributed organizations.
• Strong strategic and analytical thinking; translate goals into actionable roadmaps.
• Excellent written, verbal, presentation, and partner communication skills.

Responsibilities

• Develop and execute a comprehensive reseller partner program strategy aligned with Mimecast's Partner First company strategy.
• Design, build, and manage scalable partner programs with Partner Sales to increase reseller engagement and drive revenue growth.
• Create partner program collateral, onboarding tools, and communications to streamline the reseller experience.
• Partner with Operations and IT to implement program strategy, reporting, analytics, system workflows, and governance.
• Contribute to the Partner Enablement Certification & Badge Model and deliver sales training and enablement tools.
• Lead ongoing improvement of reseller experiences and program capabilities via roadmap and insights.
• Communicate programs and updates internally to build awareness and alignment.
• Engage reseller partners through Councils, surveys, and outreach, translating feedback into improvements.
• Build and lead a high-performing team responsible for programs, enablement, communications, and MDF/incentives.

Job description

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Mimecast is seeking a Director, Global Channel Programs to develop and lead a comprehensive reseller partner program strategy aligned with our Partner First company strategy. You'll collaborate across Partner Sales, Operations, IT, Marketing, Services, Customer Success, Sales Enablement, Product, Legal, and Finance to build scalable programs that strengthen the reseller experience and drive measurable business results. This role will also lead the continued evolution of our global channel capabilities, using partner feedback, analytics, and strategic planning to improve how we engage, enable, and grow with our reseller community.

What You'll Do

• Develop and execute a comprehensive reseller partner program strategy aligned with Mimecast's Partner First company strategy
• Design, build, and manage scalable partner programs in collaboration with Partner Sales to increase reseller engagement and drive revenue growth
• Create partner program collateral, documentation, onboarding tools, and communications that streamline and improve the reseller experience
• Partner with Operations and IT to implement program strategy, reporting and analytics, system workflows, and operational governance
• Contribute to the Partner Enablement Certification & Badge Model, working with Partner Marketing, Services, Customer Success, and Sales Enablement to deliver sales training, product education, and enablement tools
• Lead the continuous improvement of reseller experiences and program capabilities through strategic roadmap development and partner insights
• Communicate partner programs, strategies, events, and updates internally to build awareness and alignment across the organization
• Engage reseller partners through Partner Advisory Councils, surveys, and direct outreach, translating feedback into meaningful program and process improvements
• Build and lead a high-performing team responsible for partner programs, enablement, communications, and MDF and incentive management

What You'll Bring

• Deep experience leading reseller or channel partner programs, partner enablement, partner marketing, and business development in technology or SaaS environments
• A demonstrated record of designing, launching, and scaling innovative partner programs that deliver measurable business results
• Significant experience leading high-performing teams and complex, cross-functional initiatives across distributed organizations
• Strong strategic and analytical thinking, with the ability to translate business goals and partner insights into actionable program roadmaps
• The ability to conceptualize and clearly articulate new ideas, secure stakeholder buy-in, and build consensus across functions
• Exceptional written, verbal, presentation, and partner communication skills
• Strong relationship-building skills and the ability to collaborate effectively with internal teams and external reseller partners
• A self-motivated, solutions-oriented approach and the ability to thrive independently in a fast-paced environment with competing priorities
• Excellent time-management and multitasking capabilities, including comfort collaborating remotely with distributed teams
• A bachelor's degree; an MBA or another relevant advanced degree is preferred

The base salary range for this position is $156,000-$234,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affir

We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [e-mail].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.