Global Cargo Claims Lead | Insurance & Resolution

Crane Worldwide Logistics; Houston, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Crane Worldwide Logistics is seeking a claims professional in Houston to log and respond to cargo claims, coordinate with insurers and brokers, and manage loss data. The role requires prior cargo claims experience and knowledge of related regulations.

You will develop action plans to move claims toward resolution and work closely with accounting for payments. You will also produce regular reports for management, participate in claims reviews, and ensure adherence to company procedures across all

Qualifications

• Must be able to prioritize and follow through in a fast-paced environment.
• Understanding of basic accounting principles and processes; heavy Excel knowledge.
• Data investigation knowledge.

Responsibilities

• Log and respond to all incoming cargo claims through the claims management system.
• Report appropriate claims to the insurance carrier in a timely manner.
• Develop action plans to move claims to resolution.
• Responsible for the adjustment and handling of all cargo liability claims from third parties.
• Coordinate with insurer, broker and TPA to ensure best claims practices from submission to final resolution.
• Maintain all loss data in the claims database.
• Collect, organize, analyze and provide claim reports to management and other departments as required.
• Submit claims to accounting for payment and ensure they are paid following company procedures.

Skills

Prioritization & multitasking

Accounting basics

Excel proficiency

Verbal & written communication

Problem solving

Data investigation

Education

High School or better

Tools

Claims management system

Job description

Crane Worldwide Logistics is seeking a claims professional in Houston to log and respond to cargo claims, coordinate with insurers and brokers, and manage loss data. The role requires prior cargo claims experience and knowledge of related regulations.

You will develop action plans to move claims toward resolution and work closely with accounting for payments. You will also produce regular reports for management, participate in claims reviews, and ensure adherence to company procedures across all