Cargo Claims Specialist — Risk & Resolution

Total Quality Logistics; Cincinnati (OH); On-site; USD 24,108 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Employee discounts

Tuition reimbursement

Monthly team competitions

Referral bonuses

Job summary

Total Quality Logistics in Cincinnati is looking for a Claims Representative to manage cargo claims and enhance risk management efforts. This role demands strong attention to detail, excellent communication skills, and the ability to work independently.

The successful candidate will resolve claims through collaboration with customers, carriers, and insurers, ensuring efficient processing and documentation. The position offers a pay range of $17.50 - $22/hr along with a comprehensive benefits package.

Qualifications

• Experience in claims, insurance, or a related field preferred.
• Ability to work quickly and manage multiple requests.
• Detail-oriented with strong organizational skills.

Responsibilities

• Research reported claims and determine their validity.
• Manage documentation and submission of claims.
• Follow up on claims with insurance companies.
• Collect documents necessary for resolving claims.
• Work with various stakeholders to resolve issues.

Skills

Claims experience

Strong decision-making skills

Excellent communication skills

Organizational skills

Customer service orientation

Job description

Total Quality Logistics in Cincinnati is looking for a Claims Representative to manage cargo claims and enhance risk management efforts. This role demands strong attention to detail, excellent communication skills, and the ability to work independently.

The successful candidate will resolve claims through collaboration with customers, carriers, and insurers, ensuring efficient processing and documentation. The position offers a pay range of $17.50 - $22/hr along with a comprehensive benefits package.