Global Cargo Claims Specialist

Crane Worldwide Logistics; Houston, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Crane Worldwide Logistics is seeking a claims professional in Houston to log and respond to cargo claims, coordinate with insurers and brokers, and manage loss data. The role requires prior cargo claims experience and knowledge of related regulations.

You will develop action plans to move claims toward resolution and work closely with accounting for payments. You will also produce regular reports for management, participate in claims reviews, and ensure adherence to company procedures across all

Qualifications

• Must be able to prioritize and follow through in a fast-paced environment.
• Understanding of basic accounting principles and processes; heavy Excel knowledge.
• Data investigation knowledge.

Responsibilities

• Log and respond to all incoming cargo claims through the claims management system.
• Report appropriate claims to the insurance carrier in a timely manner.
• Develop action plans to move claims to resolution.
• Responsible for the adjustment and handling of all cargo liability claims from third parties.
• Coordinate with insurer, broker and TPA to ensure best claims practices from submission to final resolution.
• Maintain all loss data in the claims database.
• Collect, organize, analyze and provide claim reports to management and other departments as required.
• Submit claims to accounting for payment and ensure they are paid following company procedures.

Skills

Prioritization & multitasking

Accounting basics

Excel proficiency

Verbal & written communication

Problem solving

Data investigation

Education

High School or better

Tools

Claims management system

Job description

• Log and respond to all incoming cargo claims through the claims management system
• Report appropriate claims to the insurance carrier in a timely manner
• Develop action plans to move claims to resolution
• Responsible for the adjustment and handling of all cargo liability claims from third parties
• Partners with the insurer, insurance broker and TPA to ensure best claims practices are followed from submission to final resolution.
• Responsible for maintaining all loss data in the claims data base.
• Collect, organize, analyze and provide claim reports to management and other departments as required
• Responsible for submitting claims to accounting for payment.
• Ensure claims are paid as appropriate, following company procedure and approval levels. Book claims appropriately to the correct business units
• Recognize and elevate claims to the Senior Manager that could have significate exposures to the company.
• Communicates claims activities with the Senior Manager and appropriate parties as needed.
• Participates in insurer claim file reviews and conducts regular internal claim reviews
• Coordinate with insurance claim teams, holding them accountable for providing superior claim management services
• Assist department with responding to internal and external requests for information
• Other duties as assigned

Other Skills & Abilities

• Must have the ability to prioritize and follow through in providing accurate and reliable information in a fast-paced, multitasking environment
• Understanding of basic accounting principles and processes; computer skills – including heavy Excel knowledge; verbal and written communication skills; adept at problem resolution.
• Data investigation knowledge

Physical Requirements

• Job requires the ability to use vision, adjust focus and work on a standard computer screen.
• Job may require extended sitting or standing, use of standard office equipment.
• Job will require presence on-site at the assigned work location.
• Job requires attendance and dependability.

Education & Experience

• 2-3 years cargo claims handling. Accounting experience a plus
• Knowledge of intermodal transportation, shipping industry standards and practices
• Maritime, Air and domestic regulations (e.g. US COGSA, Hague-Visby Rule, Montreal Convention) preferred.
• Prior experience in a claims management system preferred.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where youare eligible for a legal accommodation.

Qualifications

Education

Required

High School or better.

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.