Cargo Claims Analyst: Risk, Analytics & Settlements

CEVA Logistics; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Holiday buy scheme

Pension & life assurance

Employee discounts platform

Job summary

CEVA Logistics is seeking a Claims Analyst in Houston, TX to manage end-to-end cargo claims across domestic and international operations. You will investigate, reserve, and coordinate with insurance and legal teams to drive timely settlements while protecting the company's interests.

You will work with operations, finance, and management to analyze risk trends, develop detailed reporting, and ensure accurate reserves, aiming for exceptional service and compliant claim handling.

Qualifications

• Two years of relevant claims, risk management, insurance, or logistics experience.
• All Lines Adjuster License preferred or required, as applicable.
• Ability to read, analyze, and interpret contracts and regulations.
• Strong written communication and analytical skills.

Responsibilities

• Review and evaluate cargo claims for accuracy, completeness, and contractual compliance.
• Utilize Excel and database analytics to support claims administration, reporting, and risk analysis.
• Establish and administer claim reserves in accordance with contracts and company guidelines.
• Investigate claims and maintain comprehensive documentation for settlement or declination.
• Prepare settlement authorizations and presentations for approval, and coordinate claim closure with management and/or insurance carriers.
• Partner with legal counsel and support litigation processes.
• Develop, analyze, and distribute detailed management reports and claim-related metrics.
• Work with Finance to ensure reserve accuracy and financial alignment.

Education

Bachelor's degree preferred

High School Diploma or GED required

Tools

Excel

Job description

CEVA Logistics is seeking a Claims Analyst in Houston, TX to manage end-to-end cargo claims across domestic and international operations. You will investigate, reserve, and coordinate with insurance and legal teams to drive timely settlements while protecting the company's interests.

You will work with operations, finance, and management to analyze risk trends, develop detailed reporting, and ensure accurate reserves, aiming for exceptional service and compliant claim handling.