Global Card Payments Operations Specialist

Payoneer Inc.; United States; Hybrid; USD 66,000 - 92,000; Full time

Job summary

Payoneer Inc. is seeking a Payment Operations Specialist to own day-to-day card and payment processing, ensuring accuracy, timeliness, and compliance across partners.

You will collaborate with Mastercard, banking partners, and processors to keep transactions flowing smoothly. You will monitor flows, resolve discrepancies, drive improvements, and support new card products while maintaining robust operational docs and scalable processes.

Qualifications

• 4+ years of experience in payment operations or card processing.
• Hands-on experience managing card issuing or card processing operations end-to-end.
• Strong understanding of cards and payments ecosystems including Mastercard/Visa.
• Hands-on experience with transaction processing, reconciliation, and issue resolution.
• Experience with banking partners, card schemes, or processors in an operational capacity.
• Cross-functional collaboration with product, finance, risk, compliance, and engineering.
• Strong analytical skills and attention to detail with large data sets.
• Proficient Excel; SQL or BI tools (Power BI/Tableau) are a Plus.

Responsibilities

• Own day-to-day card and payment processing operations, ensuring accuracy, timeliness and compliance.
• Monitor transaction flows across card schemes, processors and banking partners; resolve exceptions.
• Serve as a key operational contact for banks, Mastercard, and processing partners.
• Investigate and resolve payment discrepancies, failed transactions, chargebacks, and settlements.
• Monitor KPIs/SLAs and partner performance; escalate risks when needed.
• Collaborate with Product, R&D, Finance, Business, Legal, Risk, and Compliance to launch new card products.
• Drive continuous improvement and automation of payment operations processes and controls.
• Maintain clear operational documentation to improve scalability and efficiency.

Skills

Payment operations

Card operations

Card issuing

Excel

SQL

Power BI

Tableau

Stakeholder management

Education

Bachelor's degree in Finance, Business, Economics, or a related field

Tools

Power BI

Tableau

SQL

Job description

Payoneer Inc. is seeking a Payment Operations Specialist to own day-to-day card and payment processing, ensuring accuracy, timeliness, and compliance across partners.

You will collaborate with Mastercard, banking partners, and processors to keep transactions flowing smoothly. You will monitor flows, resolve discrepancies, drive improvements, and support new card products while maintaining robust operational docs and scalable processes.