Global Candidate Experience Leader

crusoe; Sunnyvale (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Stock options

Paid time off

Health benefits

401(k) matching

Parental leave

Professional development

Meal/transport allowance

Job summary

Crusoe in Sunnyvale, CA is seeking a Manager, Candidate Experience to lead Crusoe’s Corporate, GTM & Manufacturing interview coordination. You will manage a team of Recruiting Coordinators, shaping end-to-end scheduling across time zones and ensuring a reliable, high-velocity interview process.

This hands-on role blends people leadership with process design to improve scheduling reliability, candidate experience, and workflow efficiency.

Qualifications

• 5+ years in recruiting coordination or operations at a high-growth tech company.
• 2+ years in a leadership role managing team performance and metrics.
• Excellent organization, communication, and follow-through.
• Comfortable owning both execution and process building.
• High operational rigor; thrives in fast-moving, ambiguous environments.
• Strong familiarity with Ashby (or similar ATS).

Responsibilities

• Manage a team of global recruiting coordinators who own interview scheduling end-to-end: multi-panel loops, cross-timezone logistics, interviewer alignment, candidate prep materials.
• Provide high attention to detail for coordination work, ensuring SLA targets are met and identifying improvement opportunities to workflows and capacity.
• Manage load balancing, calibration and accuracy, coordinate debriefs, and enforce process hygiene.
• Elevate scalable, compliant and personalized approach to candidate and hiring team experience, leading initiatives (e.g., candidate and partnership surveys) to continuously raise the bar.
• Partner with Sr. Manager to build out coordination team capacity model and ensure SLA targets are met; identify workflow improvements.
• Collaborate with recruiters and hiring managers to anticipate bottlenecks and proactively resolve them.
• Troubleshoot complex bottlenecks.
• Help grow the team: hire IC Coordinators, onboard them, and set them up for success.

Skills

Leadership

Recruiting Ops

Ashby ATS

Organization

Communication

Tools

Workday HRIS

Coder Pad

Metaview

Glassdoor/Indeed

Job description

Crusoe in Sunnyvale, CA is seeking a Manager, Candidate Experience to lead Crusoe’s Corporate, GTM & Manufacturing interview coordination. You will manage a team of Recruiting Coordinators, shaping end-to-end scheduling across time zones and ensuring a reliable, high-velocity interview process.

This hands-on role blends people leadership with process design to improve scheduling reliability, candidate experience, and workflow efficiency.