Global Business Development Manager

Clinical Service Center; Boston (MA); On-site; USD 70,000 - 130,000; Full time

Job summary

Clinical Service Center in Boston is seeking a results-driven sales professional to drive global sales tasks, expand CRO collaborations, and manage key client relationships. You will negotiate contracts, explore international opportunities, and coordinate with R&D and delivery teams to support long-term pipeline development.

The role emphasizes market research, customer needs assessment, and timely problem-solving to sustain growth in the pharmaceutical sector.

Qualifications

• 3–5 years of relevant work experience in the pharmaceutical industry.
• At least 1 year of work experience in business expansion in the CRO industry.

Responsibilities

• Complete the Global sales tasks assigned by the department and help achieve the company's overall sales goals and healthy market development.
• Explore the CRO market, assess customer needs, expand international opportunities, and build cooperative relations with pharma companies and research institutions.
• Negotiate with clients, draft and follow up on contracts, sign agreements, and manage CDA and project quotes.
• Maintain customer relationships, conduct regular visits, coordinate internal and external resources to address customer needs and feedback.
• Coordinate with the delivery team to ensure sales and delivery matters are handled timely and effectively; conduct market research and collaborate with the team.
• Organize market research, monitor industry trends and competitor activity, and contribute to long-term business development pipelines with R&D for project diversion.

Job description

Complete the Global sales tasks assigned by the department, achieve the company's overall sales goals (sales volume, profit, etc.), and ensure the healthy development of the market.

Customer Development and Customer Management

• According to the company's business expansion requirements, explore the CRO market, explore customer needs, expand international business opportunities, including cooperation opportunities with pharmaceutical companies, domestic and foreign research institutions, and establish cooperative relationships.
• Conduct business negotiations with clients, responsible for signing CDA, quoting projects, drafting and following up contracts, and signing contracts with clients.
• Responsible for customer management and relationship maintenance, including but not limited to regular visits and follow-up visits, as well as coordinating internal and external resources to provide timely feedback and solve various customer needs.
• Maintain interaction with the delivery team and handle business matters related to sales and business delivery in a timely and appropriate manner Market research and team collaboration

Market research and team collaboration

• Organize market research, timely grasp market information, industry information, business information and development trends of competitors and potential competitors, and propose reasonable suggestions.
• Collaborate with the R&D team, follow up on key projects, build medium to long-term business development pipeline projects, and assist in project diversion towards the backend.
• At least 3-5 years of relevant work experience in the pharmaceutical industry;
• At least 1 year of work experience in business expansion in the CRO industry.