Global Benefits Strategy & Operations Lead

Rippling; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equity

Job summary

Rippling is seeking a Global Benefits Manager to own benefits across assigned regions, shaping strategy, design, and operation within our platform. You will manage brokers, carriers, pricing, and vendor relationships while aligning with Product, Engineering, Payroll, and Finance to ensure scalable, compliant programs.

We value autonomy, proactive risk management, and a strong business sense, with a focus on accuracy, documentation, and cross-functional collaboration to support rapid growth.

Qualifications

• 7+ years in global benefits or in-house HR/benefits in a fast-paced organization.
• Deep knowledge of international benefits including health, ancillary, workers’ compensation, retirement, and statutory programs.
• Ability to independently own complex workstreams from strategy through execution and ongoing management.
• Strong project management and organizational skills with exceptional attention to detail.
• Demonstrated ability to operate in ambiguity, make sound judgments, and take action with limited guidance.
• High degree of ownership, accountability, and discretion with sensitive information.

Responsibilities

• Own the end-to-end benefits lifecycle for assigned countries, including strategy, plan design, launches, renewals, pricing, vendor management, and ongoing operations.
• Lead market research and benchmarking to define competitive, compliant, and cost-effective benefit offerings in each country of ownership.
• Independently manage broker and carrier relationships, including onboarding, contract negotiation, KYC, billing setup, and ongoing performance management.
• Own the renewal process for assigned countries, including timeline management, pricing reviews, plan changes, approvals, and execution.
• Partner with Product and Engineering on system design, configuration, enhancements, and new country launches to ensure benefits are accurately built and maintained in the Rippling platform.
• Partner with Payroll, Finance, and Operations to ensure enrollment, billing, payments, and taxation processes are accurate and operationally sound.
• Educate and enable internal teams on country-specific benefits landscapes and program details.
• Anticipate downstream impacts of changes to policies, plans, or systems and identify dependencies, risks, and follow-up actions.
• Build and improve processes, documentation, and tooling to support scale, accuracy, and efficiency across global benefits.

Skills

Global benefits

Vendor management

Project management

Policy design

Stakeholder management

Ambiguity tolerance

Education

Bachelor's degree in HR or related field

Tools

HRIS systems

Salesforce

Confluence

Jira

Payroll platforms

Job description

Rippling is seeking a Global Benefits Manager to own benefits across assigned regions, shaping strategy, design, and operation within our platform. You will manage brokers, carriers, pricing, and vendor relationships while aligning with Product, Engineering, Payroll, and Finance to ensure scalable, compliant programs.

We value autonomy, proactive risk management, and a strong business sense, with a focus on accuracy, documentation, and cross-functional collaboration to support rapid growth.