Global Baggage Strategy PM — Travel & Impact

American Airlines; Fort Worth (TX); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Additional benefits

Job summary

American Airlines seeks a Senior Program Manager to drive long-term strategy initiatives within Airports. You will engage senior leaders and field operations to shape initiatives that enhance the experience for customers and team members worldwide.

In this role, you will synthesize complex business problems, coordinate cross-functional projects, and ensure clear business requirements to enable effective planning and execution. A strong data-driven mindset and collaboration skills are essential.

Qualifications

• Bachelor’s degree in relevant field or equivalent experience/training.
• 3+ years of professional experience in the airline industry.

Responsibilities

• Synthesize business problems for senior leaders, identify strategic options, define outcomes and gain consensus among leaders.
• Represent airport operations in planning and implementation of a wide range of projects that lead to better bag performance.
• Coordinate initiatives within the team and across various departments to ensure efficiency and consistency of execution through the promotion of best practices.
• Ensure clarity of business requirements from stakeholders to enable proper planning and design of new initiatives.
• Participate in project meetings, provide strategic and analytical support, and manage project progress, issues, and risks.
• Partner with the larger Airports Excellence organization to ensure consistency and efficient use of resources across the organization.
• Provide strategic thought leadership in support of airport operation.

Skills

Project management

Stakeholder mgmt

Data-driven decisions

Attention to detail

Interpersonal skills

Cross-functional teamwork

Consensus-building

MS Office

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

American Airlines seeks a Senior Program Manager to drive long-term strategy initiatives within Airports. You will engage senior leaders and field operations to shape initiatives that enhance the experience for customers and team members worldwide.

In this role, you will synthesize complex business problems, coordinate cross-functional projects, and ensure clear business requirements to enable effective planning and execution. A strong data-driven mindset and collaboration skills are essential.