Global Badge & Access Supervisor — Lead & Train Team

Securitas Security Services USA, Inc.; Round Rock (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental

Company-paid life insurance

Voluntary life and disability

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Security Services USA, Inc. in Round Rock, TX is seeking an Access & Systems Support role that bridges badging operations with technical system support. The incumbent will manage cardholder records, control access assignments, and support security technologies to ensure continuous service.

Responsibilities include coordinating with internal teams, providing training for badging staff, and maintaining accurate access data and permissions per established procedures.

Responsibilities

• Serve as a primary support resource for cardholder management, badging operations, and access assignment requests
• Manage ticket intake, triage, prioritization, and escalation for badging-related requests and issues
• Coordinate with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines
• Provide Internal training and oversight for badging administrators and other support team members
• Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance
• Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution
• Provide limited cross-support for incidents impacting access control systems and physical security equipment

Job description

Securitas Security Services USA, Inc. in Round Rock, TX is seeking an Access & Systems Support role that bridges badging operations with technical system support. The incumbent will manage cardholder records, control access assignments, and support security technologies to ensure continuous service.

Responsibilities include coordinating with internal teams, providing training for badging staff, and maintaining accurate access data and permissions per established procedures.