Global Badge Administrator Supervisor

Securitas Global Clients America; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement plan

Medical coverage

Dental coverage

Life insurance

Disability insurance

Employee assistance program

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Global Clients America seeks a Global Badge Administrator Supervisor to lead badging operations, cardholder management, and access assignment requests. This role also contributes to Run activities across security technologies, ensuring continuity of service and coordinated execution with stakeholders.

The ideal candidate will supervise badge administrators, maintain audit cardholder data, and coordinate with project teams to align permissions with procedures, while providing training

Qualifications

• Experience with badging operations and access control administration.
• Ability to manage cardholder data and access levels with accuracy.
• Experience coordinating with multiple teams and stakeholders.

Responsibilities

• Serve as a primary support resource for cardholder management, badging operations, and access assignment requests.
• Manage ticket intake, triage, prioritization, and escalation for badging-related requests and issues.
• Coordinate with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines.
• Provide internal training and oversight for badging administrators and other support team members.
• Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance.
• Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution.
• Provide limited cross-support for incidents impacting access control systems and physical security equipment.

Skills

Access control

Badging operations

Cardholder management

Training & oversight

Audit data management

Tools

Video Management Systems (VMS)

Ticketing system

Job description

Global Badge Administrator Supervisor

Access & Systems Support is a dual‑function role within the Service & Support pillar of the Operations and Fusion Center – Technology Services team.

Job Overview

This position primarily supports badging operations, cardholder management, and access control administration, while also contributing to the “Run” function of security technologies, including physical access control and video management systems. The role bridges access management operations and technical system support, ensuring continuity of service, improved coordination across teams, and support coverage.

Core Responsibilities

• Serve as a primary support resource for cardholder management, badging operations, and access assignment requests.
• Manage ticket intake, triage, prioritization, and escalation for badging‑related requests and issues.
• Coordinate with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines.
• Provide internal training and oversight for badging administrators and other support team members.
• Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance.
• Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution.
• Provide limited cross‑support for incidents impacting access control systems and physical security equipment.

Benefits

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

EEO Statement

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.