Global Airfreight Import Specialist

800 Hellmann Worldwide Logistics, Inc.; Illinois; On-site; USD 85,962,000 - 97,424,000; Full time

Benefits offered by this job

Health and welfare programs

401(k) retirement savings plan

Tuition assistance

Incentive compensation for eligible - 

Job summary

Hellmann Worldwide Logistics, Inc. is seeking a freight forwarding professional to manage shipment processing, customer setup in CRM, and cost estimation for contract-based rates. The role involves coordinating with internal teams and external partners to ensure smooth customs clearance and timely delivery.

The position requires attention to detail, good communication, and proficiency in Microsoft Office. Experience in freight forwarding and knowledge of Incoterms are preferred.

Qualifications

• Associate's Degree or equivalent combination of education and work experience.
• High School Diploma or GED.
• 1–3 years of freight forwarding experience preferred.
• Industry related coursework is an asset.

Responsibilities

• Initiates shipment processing and confirms routing.
• Sets up customer in CRM and billing profiles.
• Calculates estimated costs and charges based on quotes or contracts.
• Sends customer pre-alerts after confirmed arrival at final port.
• Ensures required import documentation is available and coordinates with parties.
• Pays terminal charges and confirms AMS information.
• Schedules and monitors airport transfers and delivery to final consignee.
• Creates broker arrival notices and coordinates billing discrepancies.

Skills

Organizational skills

Time management

Customer-focused

Adaptable / flexible

Interpersonal skills

Microsoft Office proficiency

English communication

Freight rate calculations

Shipping documentation knowledge

Education

Associate's Degree

High School Diploma or GED

Tools

MS Office

Job description

Hellmann Worldwide Logistics, Inc. is seeking a freight forwarding professional to manage shipment processing, customer setup in CRM, and cost estimation for contract-based rates. The role involves coordinating with internal teams and external partners to ensure smooth customs clearance and timely delivery.

The position requires attention to detail, good communication, and proficiency in Microsoft Office. Experience in freight forwarding and knowledge of Incoterms are preferred.