Airfreight Export Coordinator

800 Hellmann Worldwide Logistics, Inc.; Los Angeles (CA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Health and welfare programs

401(k) retirement plan

Tuition assistance

Incentive compensation

Job summary

Essential duties include analyzing service failures, archiving documents, and preparing export documentation. Requires 1–3 years in freight forwarding, an associate degree or equivalent, and proficiency in MS Office and English.

Qualifications

• Associate degree or equivalent combination of education and work experience will be considered in lieu of educational requirement.
• High School Diploma or GED required.
• 1–3 years of previous experience in freight forwarding preferred.
• Completion of any industry related course is an asset.

Responsibilities

• Analyzes service failures across multiple departments and actions or escalates findings to ensure their timely resolution and preventative measures are being taken (i.e. billing discrepancies, claims, delays).
• Archives all shipment related documents.
• Assigns tasks as required to internal departments based on the nature of the request.
• Confirms shipment-level profitability and escalates any loss-making or low margin shipments to supervisor.
• Controls commercial documentation required for export or import declaration and other regulatory agencies or requirements (AES, DPS, Hazmat, AMS).
• Actions the resolution of any accounts payable issues within area of responsibility.
• Prepares house airway bill pouch and labels.
• Processes external billing based on quotations, established contract rates and standard tariffs and verifies if additional charges were incurred such as trucker waiting time.
• Responsible for the export compliance including Denied Party Screening and AES filing.
• Performs other duties as assigned.

Skills

Organizational skills

Time management

Customer-focused

Adaptable

Interpersonal skills

MS Office

Shipping docs

Incoterms

English communication

Freight rate calc

World geography

Verbal communication

Education

Associate degree

High School Diploma or GED

Tools

AES filing

Billing software

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. .This position has a base compensation range of $31.00 to $34.65. In addition to this base compensation, you'll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness. The Airfreight Export Coordinator manages the transportation and compliance of an outbound shipment from pick up to customer billing, ensuring service commitments are achieved and company objectives met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyzes service failures across multiple departments and actions or escalates findings to ensure their timely resolution and preventative measures are being taken (i.e. billing discrepancies, claims, delays…etc)
• Archives all shipment related documents
• Assigns tasks as required to internal departments based on the nature of the request
• Confirms shipment-level profitability and escalates any loss-making or low margin shipments to supervisor
• Controls commercial documentation required for export or import declaration and other regulatory agencies or requirements (AES, DPS, Hazmat, AMS)
• Actions the resolution of any accounts payable issues within area of responsibility
• Prepares house airway bill pouch and labels
• Processes external billing based on quotations, established contract rates and standard tariffs and verifies if additional charges were incurred such as trucker waiting time
• Responsible for the export compliance including Denied Party Screening and AES filing
• Performs other duties as assigned

EDUCATION AND EXPERIENCE

• Associate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
• High School Diploma or GED
• One to three years of previous experience in freight forwarding industry preferred
• Completion of any industry related course is an asset

KNOWLEDGE, SKILLS, & ATTRIBUTES

• Organizational skills
• Time management and prioritization
• Customer-focused
• Adaptable / flexible to high-pressured environment
• Interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
• Proficient in world geography, shipping documentation, and Incoterms preferred
• Proficient written and verbal communication skills in English
• Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

PHYSICAL DEMANDS

• Frequently required to stand, and walk
• Regularly required to sit for extended periods
• Regularly uses arms to reach, hands and fingers for computer and phone use
• Speaking clearly and listening for heavy phone contact
• Requires close-up and computer screen distance vision ability
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We want you to feel valued, supported, and inspired.

Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together."

You will find a diverse and inclusive culture, where you are embraced and respected for who you are.