Airfreight Import Coordinator Global Logistics & Compliance

Hellmann Worldwide Logistics, Inc.; Chicago (IL); On-site; USD 41,000 - 47,000; Full time

Job summary

Hellmann Worldwide Logistics, Inc. is seeking an Airfreight Import Coordinator to manage inbound shipments from pickup to customer billing, ensuring on-time performance and compliance.

The role requires coordinating with internal teams and external partners to maintain accurate documentation and routing. Ideal candidates bring 1–3 years in freight forwarding, proficiency in Incoterms, and strong communication skills.

Qualifications

• One to three years of experience in freight forwarding preferred.
• Associate degree or equivalent; high school diploma acceptable with experience.
• Proficient in English, strong communication and interpersonal skills.

Responsibilities

• Initiates shipment processing and confirms destination routing and tracking events.
• Sets up estimated cost and revenue charges based on quotations or contract rates.
• Ensures customers are setup in CRM (POA, credit, billing profiles).
• Coordinates with internal/external parties to resolve discrepancies.
• Performs customer and intercompany billing and closes billing discrepancies.

Skills

Freight forwarding

CRM systems

Communication skills

Time management

Customer focus

Education

Associate’s Degree or equivalent

High School Diploma or GED

Tools

Microsoft Office Suite

Email

Internet

Job description

Hellmann Worldwide Logistics, Inc. is seeking an Airfreight Import Coordinator to manage inbound shipments from pickup to customer billing, ensuring on-time performance and compliance.

The role requires coordinating with internal teams and external partners to maintain accurate documentation and routing. Ideal candidates bring 1–3 years in freight forwarding, proficiency in Incoterms, and strong communication skills.