Global Accounts Growth Manager — Logistics & Strategy

Expeditors International; California; On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

401(k) Retirement Savings Plan with ER

Health Savings Account (HSA)

Job summary

Expeditors International is seeking a Customer Retention and Development Manager to develop and sustain worldwide customer relationships, driving revenue and exceptional service. You will align with execution teams globally, build executive-level connections, and advance product and GEO diversification.

The role requires strong analytical skills, cross-functional collaboration, and a proven ability to translate business needs into value-added logistics solutions.

Qualifications

• University or equivalent business qualifications.
• Minimum 3 years Expeditors’ or industry experience.
• Knowledge of Expeditors’ product and services.
• Knowledge of required Expeditors’ operating systems.
• Proficient in MS Office and CRM software.
• Ability to communicate up and down management hierarchy with equal effectiveness.
• Strong analytical skills.
• Proven problem solving and interpersonal skills.
• Charismatic with an ability to connect.

Responsibilities

• Develop, maintain and measure Expeditors’ worldwide activity with your customer(s).
• Manage all aspects of the relationship to grow revenue and deliver exceptional customer service.
• Create and communicate a global strategic business plan aligned with customer and company goals.
• Penetrate customer organization at all levels and build broad relationships.
• Own and manage sales pipeline to ensure revenue growth.
• Establish systems requirements (EDI, etc.) to improve connectivity and service.
• Document meetings and opportunities in CRM; maintain data accuracy.

Skills

Analytical skills

Communication up/down

Problem solving

Cross-functional collaboration

Leadership

Education

University or equivalent business qualifications

Tools

MS Office

CRM software

Power Automate

Microsoft Copilot

MS 365

Job description

Expeditors International is seeking a Customer Retention and Development Manager to develop and sustain worldwide customer relationships, driving revenue and exceptional service. You will align with execution teams globally, build executive-level connections, and advance product and GEO diversification.

The role requires strong analytical skills, cross-functional collaboration, and a proven ability to translate business needs into value-added logistics solutions.