Global Accounts Coordinator - Bilingual (English/Spanish)

Victaulic Company; Easton (Northampton County); On-site; USD 50,000 - 70,000; Full time

Job summary

Victaulic Company in Easton, Pennsylvania, is seeking a Customer Care International Account Coordinator to provide exceptional service to internal and external customers.

The position requires proficiency in customer service, bilingual skills (English and Spanish), and at least three years of related experience. The Coordinator will manage customer inquiries, ensuring timely and effective resolution while upholding the company’s standards for quality and satisfaction.

Qualifications

• Minimum three years of customer service and/or Victaulic product knowledge.
• Extraordinary attention to detail with strong organizational skills.
• Excellent communication skills, patient, professional, and courteous.

Responsibilities

• Provide professional responses to inquiries from customers.
• Process quotes and orders while maintaining accurate documentation.
• Build relationships with customers and understand their needs.

Skills

Customer service

Bilingual (English and Spanish)

MS Office proficiency

Qlik View/Sense Applications

Project management skills

Education

B.S. / B.A. degree preferred

Job description

Victaulic Company in Easton, Pennsylvania, is seeking a Customer Care International Account Coordinator to provide exceptional service to internal and external customers.

The position requires proficiency in customer service, bilingual skills (English and Spanish), and at least three years of related experience. The Coordinator will manage customer inquiries, ensuring timely and effective resolution while upholding the company’s standards for quality and satisfaction.