Global Account Strategy & Delivery Lead

National Union Fire Insurance Company of Pittsburgh, Pa.; Jeffersonville (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Total Rewards Program

In-office collaboration

Job summary

AIG is seeking a Global Account Manager to support delivery of strategic initiatives across a global account portfolio. You will coordinate across legal, underwriting, claims, finance, product, and IT to translate client commitments into executable plans in multiple markets.

You will help structure timelines, track KPIs, and prepare updates for internal and client-facing stakeholders. The role emphasizes in-office collaboration and a robust Total Rewards program.

Qualifications

• 3-5 years of experience in account management, operations, program delivery, or similar roles within complex environments.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to operate independently and drive progress without constant direction.
• Strong communication and problem-solving skills.
• Experience in insurance, warranty, or service contract programs is preferred.
• Experience supporting global or multi-market initiatives is preferred.

Responsibilities

• Partner directly with the Global Account Manager to support execution of key account initiatives, including program launches, customer experience, expansions, and operational changes across multiple markets.
• Translate business development strategies and client commitments into clear action plans with defined owners, timelines, and dependencies.
• Track progress, identify risks, and proactively drive resolution of issues.
• Serve as the central point of coordination across legal, underwriting, claims, finance, product, and IT to align on priorities and deliverables.
• Ensure teams are coordinated and informed, with clear expectations and timelines.
• Escalate and help resolve blockers impacting delivery.
• Communicate with client counterparts to maintain alignment on timing and deliverables.

Skills

Account management

Operations

Program delivery

Communication

Problem-solving

Multi-market experience

Insurance industry knowledge

Job description

AIG is seeking a Global Account Manager to support delivery of strategic initiatives across a global account portfolio. You will coordinate across legal, underwriting, claims, finance, product, and IT to translate client commitments into executable plans in multiple markets.

You will help structure timelines, track KPIs, and prepare updates for internal and client-facing stakeholders. The role emphasizes in-office collaboration and a robust Total Rewards program.