Global Account Leader – Strategic EMS Partnerships

TTM Technologies, Inc.; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

TTM Technologies, Inc. is seeking a Global Account Manager based in Florida to expand relationships with key EMS partners and drive revenue across global accounts.

You will coordinate with cross-functional teams worldwide, manage customer initiatives, and lead strategic growth efforts while traveling across North America, Europe and Asia. Responsibilities include developing plans, negotiating deals, preparing QBRs, and ensuring high levels of customer satisfaction.

Qualifications

• Bachelor of Science degree with 5+ years in sales or equivalent combination
• Technical background is encouraged
• International experience preferred
• Exceptional communication skills in English
• Proven history of successful sales performance
• Excellent attention to detail and organization
• Strong proficiency with Windows Excel, Word, Power Point, Outlook and Dynamics CRM
• Ability to travel 25%–50% and work in a fast-paced environment

Responsibilities

• Fulfill customer needs to ensure satisfaction
• Follow up on quotes and opportunities for full product portfolio
• Monitor performance and drive improvements with site management
• Collaborate with support teams on negotiations and QBR prep
• Support regional sales teams and provide guidance
• Participate in negotiations and QBRs at customer sites
• Develop and present strategic growth plans
• Present to customers and management as needed
• Initiate and provide solutions to customers
• Communicate customer initiatives to TTM divisions
• Coordinate with accounting, engineering and production to close issues
• Provide monthly updates on controlled business
• Authorize customer rebates when applicable
• Support special projects and programs from management
• Maintain written correspondence with customers and TTM staff
• Manage customer information and opportunities in CRM

Skills

Customer relationship management

EMS knowledge

ISO 9001

AS9100

Communication skills

Negotiation

Strategic thinking

Travel readiness

Education

Bachelor of Science degree plus 5 years of experience in sales or equivalent

Technical background encouraged

Tools

Dynamics CRM

Excel

Word

PowerPoint

Outlook

Job description

TTM Technologies, Inc. is seeking a Global Account Manager based in Florida to expand relationships with key EMS partners and drive revenue across global accounts.

You will coordinate with cross-functional teams worldwide, manage customer initiatives, and lead strategic growth efforts while traveling across North America, Europe and Asia. Responsibilities include developing plans, negotiating deals, preparing QBRs, and ensuring high levels of customer satisfaction.