Global Account Leader: CXO Partnerships & Cloud Strategy

Amazon Web Services (AWS)

Minneapolis (MN)

On-site

USD 143,000 - 193,000

Full time

14 days+

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Job summary

Amazon Web Services (AWS) is seeking a senior Global Account Manager to manage a large manufacturing customer, lead CXO relationships, and coordinate executive reviews. You will partner with cross-functional AWS teams to deliver strategic outcomes, drive solution adoption, and maintain high customer satisfaction across LoB, R&D, manufacturing, and digital IT.

The role emphasizes leadership presence, autonomy in decision making, and strong communication with senior executives.

Qualifications

8+ years of sales experience.
Experience managing and growing complex business relationships at scale.
Experience as primary account manager of a global federated enterprise working with multiple business units and influencing governance and policy or equivalent.
Experience producing executive-level written materials and presenting to executive audiences.
Experience with CRM tools like Salesforce.
Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage.

Responsibilities

Contributing to, and leading, within an AWS customer account team.
Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs at the customer, across Line of Business (LoB), Functional (R&D, Engineering, Manufacturing, Supply Chain), and Digital & IT.
Working closely with internal AWS teams (executives, solution architects, industry specialists, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution(s) for customers.
Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
Displaying strong leadership presence and being able to command a room in a meeting. Should be seen as an authority in communicating via email, phone, and face to face, and comfortable writing executive briefing documents for, and communicating with, the most senior executives at the company.
Operating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement, business judgment is critical.
Managing a global sales pipeline via Salesforce and facilitating all stages of a sale.
Participating and leading in the negotiation and closing of legal agreements, such as Enterprise Agreements (EAs), and contracts, such as Private Pricing Addendums (PPAs).
Maintaining knowledge of AWS’s broad solution and service offerings, corresponding o solving customers’ business problems.
Defining product and solution requirements by understanding and evangelizing the needs of customers, including feedback via PFR’s or the service teams.
Working with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.