Glazing Service Center Lead: P&L, Ops & Growth

Novax Recruitment Ltd; Raleigh (NC); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Health & retirement benefits

20% bonus

Job summary

Novax Recruitment Ltd on the East Coast is seeking a Service Center Manager / Operations Manager (Glass & Glazing) to take full operational and financial ownership of a high-volume service center.

You will lead daily branch operations, manage a multi-disciplinary team, and oversee P&L performance, with experience in glazing and building products. Relocation assistance is available and a competitive package includes a 20% bonus.

Qualifications

• 5+ years managing branch, service center, or field operations with P&L ownership.
• Proven ability to lead multi-disciplinary teams and manage client relationships.
• Experience in glass, glazing, construction, building products, or facilities management preferred.
• Experience with $1M+ in annual revenue is a plus.
• Bachelor's degree or equivalent operational leadership experience.

Responsibilities

• Drive branch profitability, budgets, workflows, and KPIs to meet targets.
• Lead field glazing technicians, customer service reps, drivers, and admin staff.
• Build relationships with key clients and act as escalation point for glazing projects.
• Enforce OSHA safety standards and foster a safety-first culture.

Skills

Operations Management

P&L Ownership

Team Leadership

Customer Relationships

Education

Bachelor's degree

Tools

CRM

Job description

Novax Recruitment Ltd on the East Coast is seeking a Service Center Manager / Operations Manager (Glass & Glazing) to take full operational and financial ownership of a high-volume service center.

You will lead daily branch operations, manage a multi-disciplinary team, and oversee P&L performance, with experience in glazing and building products. Relocation assistance is available and a competitive package includes a 20% bonus.