Glazing Service Center Leader with P&L Ownership

Novax Recruitment Ltd; Chattanooga (TN); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits package

Career growth opportunities

Job summary

Novax Recruitment Ltd seeks a Service Center Manager (Glazing, Curtainwall) for its Chattanooga, TN operation with relocation assistance available. You'll own the branch's performance, customer satisfaction, and growth, leading a multi-disciplinary team to deliver safe, efficient service.

The role emphasizes P&L responsibility, revenue growth, operational excellence, and a culture of accountability, safety, and service quality.

Qualifications

• 5+ years in branch/service center/operations management.
• Proven multi-disciplinary team leadership.
• Strong P&L ownership and business management experience.
• Ability to drive revenue growth and operational performance.
• Experience managing customer relationships and service excellence.

Responsibilities

• Lead the day-to-day service center operations.
• Direct technicians, customer service reps, drivers, and admin staff.
• Ensure efficient workflows and exceptional service delivery.
• Drive improvements and best practices across the operation.
• Own the location's P&L and drive revenue growth.

Skills

P&L ownership

Leadership

Team development

KPIs & metrics

Education

Bachelor's degree in Business Administration/Operations

Job description

Novax Recruitment Ltd seeks a Service Center Manager (Glazing, Curtainwall) for its Chattanooga, TN operation with relocation assistance available. You'll own the branch's performance, customer satisfaction, and growth, leading a multi-disciplinary team to deliver safe, efficient service.

The role emphasizes P&L responsibility, revenue growth, operational excellence, and a culture of accountability, safety, and service quality.