GIS Technical Trainer (Learning & Development Analyst)

Procom; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Procom seeks a GIS Technical Trainer / Learning & Development Analyst to implement and improve training programs at our San Antonio, TX site. The role involves analyzing organizational data, identifying best practices, and researching industry trends to drive informed decisions.

You will coordinate schedules, manage LMS resources, and work with subject matter experts to design and enhance technical and non-technical courses.

Qualifications

• Bachelor’s degree in Business, Education, or Communication with strong grammar and writing skills.
• Experience with GIS data and editing gas/electric facilities.
• Familiarity with ESRI ArcGIS apps including ArcMap, ArcFM, and Mobile GIS.

Responsibilities

• Deliver and coordinate training programs to meet business outcomes.
• Organize training schedules, monitor enrollments, and track attendance.
• Maintain training resources and LMS materials (SAP, Camtasia, and other tools).
• Develop and implement assessments to measure learning outcomes.
• Lead instructor-led and computer-based training documentation.
• Promote learning opportunities across the enterprise.

Education

Bachelor’s degree in Business, Education, or Communication

Tools

ESRI ArcGIS

ArcMap

ArcFM

Camtasia

SAP

Cherwell

SuccessFactors

Job description

GIS Technical Trainer (Learning & Development Analyst):On behalf of our energy client, Procom is searching for a Learning & Development Analyst for a permanent role. This position is onsite at our client’s San Antonio, Texas 78215 office.Job Description:The Learning & Development Analyst is responsible for executing learning development programs and processes. This role involves collecting and analyzing organizational and departmental data, identifying best practices, and conducting research on industry trends to make informed business decisions.Responsibilities:• Continuously improve training effectiveness by incorporating safety, reliability, and customer service.• Partner with business units and customers to coordinate, develop, and facilitate training programs that meet desired business outcomes.• Create and coordinate training schedules, monitor course enrollments, ensure course credit upon completion, track and report attendance, and provide support for pre or post-course activities.• Organize, coordinate, and maintain all training-related resources including training materials, audio/visual equipment, LMS System, SAP, and other applicable training software such as Camtasia.• Manage training development projects, working with subject matter experts and team members to design, develop, and improve technical and non-technical training courses.• Measure and report learning outcomes by creating and implementing knowledge and skill-based assessments.• Coordinate, support, and train delivery staff.• Apply and adapt an instructional design process to create Instructor Led and Computer-Based Training course documentation.• Develop business processes to support and sustain learning outcomes and ensure adherence to work practices and policies.• Conduct analyses of training needs to determine opportunities for improving performance.• Conduct and lead training courses and workshops on Adult Learning Theory, Training Delivery, and other professional skills.• Benchmark, research, identify, and implement best practices for training methods and technology.• Create training-related communication materials and promote developmental opportunities across the enterprise.• Conduct on-site observations and personnel interviews to determine training needs.Mandatory Skills:• Bachelor’s degree in Business, Education, or Communication with a strong emphasis on grammar and writing skills, curriculum development, instructional design.• Demonstrated proficiency in performing edits on gas or electric facilities in GIS.• Experience and knowledge of ESRI’s ArcGIS applications including ArcMap Schneider’s ArcFM, Designer, and Mobile GIS software.• Strong organizational, planning, and multi-tasking skills.• Effective presentation and interpersonal skills demonstrating a positive enthusiastic attitude.• Strong and effective oral and written communication skills.• Ability to work in an unstructured environment with flexibility and creativity.Nice-to-Have Skills:• Master’s Degree in Business, Education, or Communication.• Experience developing course/workshops documentation using adult learning theory.• Ability to implement various training media including classroom training, CBT, Web, e-learning.• Knowledge or experience using Cherwell application.• Knowledge of Success Factors Learning Management System (LMS).Assignment Length:This is a 12-month position.Start Date:ASAP.Assignment Location:San Antonio, Texas, 78215 onsite.This posting is for an existing vacancy.Procom provides Basic Life/AD&D insurance, Short- and Long-Term Disability, and EAP at no cost to eligible employees after a waiting period. Medical and dental coverage (employee premium contributions), a non-matching 401(k) plan, and additional voluntary coverage are also available. This role includes legislatively required paid leave; no bonus, commission, or equity compensation applies.