Analyst Employee Development 2

Ursus, Inc.; San Antonio (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Ursus, Inc. is seeking an Analyst Employee Development 2 in San Antonio, TX to execute learning programs and analyze organizational data to drive business decisions. The role requires designing, delivering, and evaluating training across technical and non-technical areas.

You will develop schedules, manage resources like LMS and training tools, and collaborate with subject matter experts to create effective learning experiences that align with organizational goals.

Qualifications

• Experience with ESRI ArcGIS apps including ArcMap/ArcFM.
• Strong organizational, planning, and multitasking skills.
• Excellent oral and written communication abilities.
• Ability to work in unstructured environments with flexibility and initiative.
• Ability to lead and work under time constraints with teams.

Responsibilities

• Improve training effectiveness by incorporating safety, reliability, and customer service.
• Coordinate, develop, and facilitate training programs meeting business outcomes.
• Create and coordinate training schedules; monitor enrollments and attendance.
• Manage training resources including LMS, SAP, and Camtasia.
• Develop training projects with SMEs to improve courses.
• Measure learning outcomes with assessments.
• Train delivery staff and support post-training utilization.
• Apply instructional design to ILT and CBT materials.
• Develop processes to sustain learning outcomes and transfer to work.
• Conduct analyses to identify performance improvements and customize training.
• Lead courses on Adult Learning Theory and training delivery.
• Benchmark and adopt best training practices.
• Create communications to promote training opportunities.
• Conduct on-site observations to determine needs.

Skills

GIS editing

ArcGIS

Analytical skills

Time management

Team leadership

Oral & written comms

Education

Bachelor’s degree

Master’s degree (Preferred)

Tools

MS Word

Excel

Publisher

PowerPoint

Job description

JOB TITLE: Analyst Employee Development 2

LOCATION: San Antonio, TX

DURATION: 12 Months

RATE RANGE: $38 - $48/hr.

COMPANY:

Our client is the nation’s largest provider of electric and natural gas services.

POSITION SUMMARY:

Executes learning development programs and processes. Collects and analyzes organizational and departmental data, identifies best practices, and conducts research on industry trends to make business decisions.

RESPONSIBILITIES:

• Continuously improve training effectiveness by incorporating safety, reliability, and customer service.
• Partners with business units and customers to coordinate, develop, and facilitate training programs that meet desired business outcomes.
• Creates and coordinates training schedules, monitors course enrollments and ensures course credit upon completion, tracks and reports attendance, and provides support for pre- or post-course activities.
• Organizes, coordinates, and maintains all training-related resources including training materials, audio/visual equipment, LMS System, SAP, and other applicable training software such as Camtasia.
• Manages training development projects, working with subject matter experts and team members to design, develop, and improve technical and non-technical training courses.
• Measures and reports learning outcomes by creating and implementing knowledge and skill-based assessments.
• Coordinates, supports, and trains delivery staff.
• Applies and adapts an instructional design process to create Instructor-Led and Computer-Based Training course documentation (i.e., learning objectives, participant guides, facilitator guides, assessments, handouts, visual aids, how-to’s, etc.).
• Develops business processes to support and sustain learning outcomes, ensure adherence to work practices and policies as part of the transfer of learning to actual work performance/behavior.
• Conducts analyses of training needs to determine opportunities for improving performance and to provide customized training for all areas.
• Conducts and leads training courses and workshops on Adult Learning Theory, Training Delivery, and other professional skills utilizing performance-based practices.
• Benchmarks, researches, identifies, and implements best practices for training methods and technology into new and revised training programs.
• Creates training-related communication materials, markets the availability of training courses, and promotes developmental opportunities across the enterprise.
• Conducts on-site observations and personnel interviews to determine training needs and support post-training utilization of skills for business unit operating systems or procedures.

QUALIFICATIONS:

• Demonstrated proficiency in performing edits on gas or electric facilities in GIS;
• Demonstrated proficiency in the planning processes using compatible units associated with the overhead electric, underground electric, and/or gas processes;
• Experience and knowledge of ESRI’s ArcGIS applications including ArcMap, Esri’s ArcFM, Designer and Mobile GIS software;
• Possess strong organizational, planning, and multitasking skills to coordinate and organize multiple activities concurrently with sound judgment and initiative;
• Effective presentation and interpersonal skills demonstrating a positive, enthusiastic attitude;
• Analytical and problem-solving abilities;
• Possess strong and effective oral and written communication skills;
• Ability to grasp new concepts and methods quickly and apply what was learned in a one-on-one or in a class environment;
• Ability to work in an unstructured environment where flexibility, creativity, and thinking outside the box are essential;
• Strong demonstrated character and leadership skills and respected by peers;
• Ability to lead and work with teams under pressure and with time constraints calmly and professionally, coordinating with others to achieve desired results and multiple deadlines;
• Personal computer (PC) experience in a Windows environment with Microsoft Word, Excel, Publisher, and PowerPoint application software;
• Possess effective time management skills;
• Ability to meet goals and objectives with minimal direct supervision;
• Ability to work unscheduled time and/or weekends if necessary;

PREFERRED QUALIFICATIONS

• Knowledge and experience developing course/workshops documentation using adult learning theory and methodology, experiential learning activities, and facilitation of learning events;
• Ability to implement various training media to include classroom training, CBT, Web, e-learning;
• Previous experience with training preparation, organization, maintaining training documentation, and effective class delivery;
• Known for establishing and maintaining constructive and effective work relationships; relating well with individuals at all levels of an organization (internally and externally); using diplomacy and tact; diffusing even high-tension situations comfortably.
• Knowledge or experience using the Cherwell application, creating, maintaining, and resolving end users’ technical issues;
• Knowledge of SuccessFactors Learning Management System (LMS)

EDUCATION:

• Bachelor’s degree in Business, Education, or Communication with a strong emphasis on grammar and writing skills, curriculum development, instructional design;
• Masters Degree in Business, Education, or Communication (Preferred)

BENEFITS SUMMARY:

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

IND123

FAIR CHANCE POLICY:

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.