Gift Shop & Concierge Associate

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Exclusive Discounts

Growth Opportunities

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection in Alabama's Gulf Coast is hiring a Oak and Azalea Retail Attendant to create a welcoming gift shop experience. You will greet guests, assist with product selection, handle sales, and maintain attractive displays.

Join a resort known for hospitality and guest service, with opportunities to grow through training and benefits within the Marriott portfolio.

Qualifications

• Maintain a well-organized and clean gift shop by restocking shelves, creating attractive merchandise displays, and ensuring all items are accessible to customers.
• Greet each customer warmly, offer assistance with product selection, and answer questions regarding prices, usage, and store layout.
• Assist with inventory management, ensuring stock levels are maintained, and monitor merchandise for quality and availability.
• Adhere to store security procedures, being vigilant for theft or suspicious activity, and ensuring the safety of both customers and merchandise.
• Collaborate with the resort Concierge and stay informed about resort amenities and guest services, providing helpful recommendations to enhance the guest experience.

Responsibilities

• Maintain a well-organized and clean gift shop by restocking shelves, creating attractive merchandise displays, and ensuring all items are accessible to customers.
• Greet each customer warmly, offer assistance with product selection, and answer questions regarding prices, usage, and store layout.
• Accurately process sales transactions, accept payments, apply discounts, provide correct change, and ensure customer satisfaction with wrapped or bagged merchandise.
• Assist with inventory management, ensuring stock levels are maintained, and monitor merchandise for quality and availability.
• Adhere to store security procedures, being vigilant for theft or suspicious activity, and ensuring the safety of both customers and merchandise.
• Collaborate with the resort Concierge and stay informed about resort amenities and guest services, providing helpful recommendations to enhance the guest experience.

Job description

Grand Hotel Golf Resort & Spa, Autograph Collection in Alabama's Gulf Coast is hiring a Oak and Azalea Retail Attendant to create a welcoming gift shop experience. You will greet guests, assist with product selection, handle sales, and maintain attractive displays.

Join a resort known for hospitality and guest service, with opportunities to grow through training and benefits within the Marriott portfolio.