Guest Experience Housekeeping Associate

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts

Career Growth

Job summary

The Grand Hotel Golf Resort & Spa, Autograph Collection on Alabama's Gulf Coast invites you to join our team as a Houseperson. Support the housekeeping team and help maintain pristine public areas, guest rooms, and back-of-house spaces with a focus on hospitality and attention to detail.

As part of our housekeeping family, you will handle tasks from lobby cleaning to linen management and guest-request fulfillment, contributing to memorable guest experiences and the Grand Life that defines our

Responsibilities

• General Cleaning: Maintain a high level of cleanliness by completing assigned tasks, including cleaning lobby windows, hallways, and floors.
• Linen Management: Deliver clean linen to closets, remove soiled linen from housekeeper carts, and manage the disposal of dirty linen and trash.
• Detail Cleaning: Clean vents, walls, and carpet edges to maintain a fresh, hygienic environment throughout the property.
• Supply Distribution: Ensure well-stocked closets with clean glasses, coffee mugs, and linens for guest rooms.
• Support Housekeeping Operations: Assist housekeepers by managing linen flow and restocking linen rooms as needed.
• Guest Requests: Prioritize special guest requests and ensure timely delivery to enhance the guest experience.
• Public Area Maintenance: Regularly clean vending areas, hallways, and corridors to maintain a welcoming environment for guests.
• Equipment Maintenance: Follow the maintenance schedule for housekeeping equipment and report any issues promptly.
• Trash Removal: Empty housekeeper trash and maintain cleanliness in public areas.

Job description

The Grand Hotel Golf Resort & Spa, Autograph Collection on Alabama's Gulf Coast invites you to join our team as a Houseperson. Support the housekeeping team and help maintain pristine public areas, guest rooms, and back-of-house spaces with a focus on hospitality and attention to detail.

As part of our housekeeping family, you will handle tasks from lobby cleaning to linen management and guest-request fulfillment, contributing to memorable guest experiences and the Grand Life that defines our