Guest Experience Retail Associate

Auburn Marriott Opelika Resort & Spa at Grand National; Opelika (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a Retail Attendant to welcome guests and provide friendly, knowledgeable service in the Gift Shop. You will help guests find merchandise, maintain appealing displays, and handle purchases with care in a resort setting.

Key duties include stocking merchandise, assisting with inventory, and ensuring all transactions are accurate while upholding safety standards for guests and staff alike.

Qualifications

• Greet guests and provide friendly, knowledgeable service.
• Assist guests with purchases and product information.
• Maintain clean, attractive merchandise displays.
• Restock merchandise and assist with inventory checks.
• Process sales transactions accurately and handle cash.

Responsibilities

• Greet guests warmly and provide helpful, personalized service.
• Maintain clean, organized, and attractive displays.
• Restock and organize merchandise and assist with inventory.
• Process sales transactions accurately and handle cash responsibly.
• Answer questions about products, pricing, and resort amenities.
• Assist guests in finding merchandise and ensure purchases are neatly packaged.
• Follow safety and security procedures to protect guests, associates, and merchandise.

Skills

Customer service

Cash handling

Merchandise knowledge

Tools

POS system

Job description

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a Retail Attendant to welcome guests and provide friendly, knowledgeable service in the Gift Shop. You will help guests find merchandise, maintain appealing displays, and handle purchases with care in a resort setting.

Key duties include stocking merchandise, assisting with inventory, and ensuring all transactions are accurate while upholding safety standards for guests and staff alike.