Gift Processing Manager: Donor Data & Compliance Lead

Cincinnati Children's; Cincinnati (OH); On-site; USD 84,000 - 107,000; Full time

Job summary

Cincinnati Children’s is seeking a Manager of Gift Processing to lead daily gift processing operations, oversee the gift entry team, and ensure accurate recording, receipting, and reconciliation of gifts. This role handles online, third-party, and matching gifts, donor inquiries, and complex transactions.

You will lead a team, coordinate with IT for system changes, and ensure compliance with policy. A Bachelor's degree and 5+ years in a related field are required, with strong collaboration

Qualifications

• Bachelor's degree in a related field.
• 5+ years of work experience in a related job discipline.

Responsibilities

• Oversee daily gift processing operations and troubleshoot donations processed by the gift entry team.
• Manage online gift processing and serve as primary liaison to the credit card processor for reporting, fraud investigation, and refunds.
• Process third-party donations, matching gifts, and other workplace giving programs.
• Generate and manage pledge reminders and gift receipts.

Education

Bachelor's degree in a related field

Job description

Cincinnati Children’s is seeking a Manager of Gift Processing to lead daily gift processing operations, oversee the gift entry team, and ensure accurate recording, receipting, and reconciliation of gifts. This role handles online, third-party, and matching gifts, donor inquiries, and complex transactions.

You will lead a team, coordinate with IT for system changes, and ensure compliance with policy. A Bachelor's degree and 5+ years in a related field are required, with strong collaboration