Senior Gift Operations & Compliance Leader

LCS Lifespan Corporate Services d/b/a Brown University Health; Chicago (IL); Hybrid; USD 100,000 - 165,000; Full time

Job summary

Brown University Health seeks a seasoned gift administrator to lead enterprise gift processing and related financial controls. This role ensures donor intent compliance, timely entry, and accurate reporting within a nonprofit health system.

Responsibilities include policy development, liaison with Finance on audits, and managing CRM-based gift workflows and staff. Flexible work options are available, with emphasis on accuracy and accountability.

Qualifications

• 5+ years of advancement services, gift administration, finance, or accounting experience.
• Strong understanding of gift processing and financial controls.
• Experience with nonprofit compliance.

Responsibilities

• Lead enterprise gift administration operations, including gift intake and handling, CRM processing, adjustments, reconciliation, documentation, and financial controls.
• Develop policies, procedures, quality assurance standards, and service level expectations in partnership with Data staff.
• Serve as primary liaison with Finance regarding reconciliation, audits, fund administration, and gift compliance.
• Produce and maintain Pledge Aging reports for review with fundraisers to assess risk and write off needs in accordance with financial policies.
• Oversee funds, campaigns, and appeals creation in CRM for accurate and timely entry of gifts.
• Monitor workload, staffing, service levels, and departmental performance metrics.
• Identify opportunities to improve efficiency, automation, and operational quality.
• Recruit, coach, and develop gift administration staff.

Skills

Gift processing

Advancement services

Financial controls

Accounting

Tools

CRM software

Job description

Brown University Health seeks a seasoned gift administrator to lead enterprise gift processing and related financial controls. This role ensures donor intent compliance, timely entry, and accurate reporting within a nonprofit health system.

Responsibilities include policy development, liaison with Finance on audits, and managing CRM-based gift workflows and staff. Flexible work options are available, with emphasis on accuracy and accountability.