Director, Gift Administration & CRM Automation

Phoenix Children's; Phoenix (AZ); On-site; USD 150,000 - 240,000; Full time

Job summary

Phoenix Children's Foundation seeks a Director of Gift Administration to lead gift processing, accounts payable, and compliance across all gift types. You will drive automation, CRM selection and data migration, while managing a team and aligning with Finance and fundraising partners.

Ideal candidate has nonprofit revenue recognition knowledge, strong Excel skills, and experience with major CRMs like Raiser's Edge NXT, Salesforce, or Dynamics 365.

Qualifications

• Command of a major fundraising CRM (Raiser's Edge NXT, Salesforce, or Dynamics) for batch processing and reporting.
• Experience leading gift administration, AP, invoicing, and disbursement operations.
• Knowledge of IRS requirements, charity governance, and nonprofit revenue recognition.
• Strong analytical skills with data-driven process improvement focus.

Responsibilities

• Direct gift processing operations across cash, online, securities, and gifts.
• Oversee accounts payable, invoicing, and disbursement workflows.
• Lead and develop the gift administration team with strong controls.
• Partner on CRM transition and automate workflows for auditability.

Skills

Leadership

CRM management

Governance & controls

Education

CFRE

CPA

Bookkeeping coursework

Tools

Raiser's Edge NXT

Salesforce

Microsoft Dynamics 365

Excel

Job description

Phoenix Children's Foundation seeks a Director of Gift Administration to lead gift processing, accounts payable, and compliance across all gift types. You will drive automation, CRM selection and data migration, while managing a team and aligning with Finance and fundraising partners.

Ideal candidate has nonprofit revenue recognition knowledge, strong Excel skills, and experience with major CRMs like Raiser's Edge NXT, Salesforce, or Dynamics 365.