GI Screening Program Support Specialist

Veterans Health Administration; New Orleans (LA); On-site; USD 41,000 - 53,000; Full time

Job summary

Veterans Health Administration in New Orleans seeks a Program Support Assistant to provide clerical, administrative and technical support to the GI Screening Program within Nursing Service. You will greet visitors, screen calls, coordinate with staff and community resources, and help keep databases and reports up to date.

The role involves managing the program calendar, arranging travel, preparing documents, maintaining records, and supporting conferences and events.

Responsibilities

• Receives and screens visitors and telephone calls for the GI Screening Program including inquiries from veteran patients and their significant others as well as internal and external clinical staff.
• Works closely with community resources to ensure that cases are processed in a timely manner.
• Creates and queries databases and spreadsheets to generate reports and track program data.
• Performs work involving the collection, compilation and/or tracking of data and statistical information in support of care of veterans in the community.
• Prepares GI non-invasive screening kits for dissemination to clinics or directly to patients, tracking and monitoring compliance within Program guidelines.
• Makes initial and follow-up contacts with veteran patients to ensure that appointments are kept and/or rescheduled.
• Maintains Program calendar and plans logistics for conferences, training, awards programs and other events.
• Reads incoming correspondence and directives which affect the GI Screening Program to determine action needed.
• Maintains control records and prepares documents for signature or coordination by supervisor.
• Makes necessary travel arrangements and submits travel vouchers.
• Serves as the Records Manager for the GI Screening Program and assists with timekeeping data.
• Work Schedule: Monday through Friday, 7:30 a.m. to 4:00 p.m. (subject to change). Virtual: Not a virtual position.

Job description

Veterans Health Administration in New Orleans seeks a Program Support Assistant to provide clerical, administrative and technical support to the GI Screening Program within Nursing Service. You will greet visitors, screen calls, coordinate with staff and community resources, and help keep databases and reports up to date.

The role involves managing the program calendar, arranging travel, preparing documents, maintaining records, and supporting conferences and events.