GI Front Office Specialist

Gastro Florida; Wesley Chapel (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Gastro Florida, the largest gastroenterology group in Tampa Bay, seeks an experienced MA/Front Office Support to join our fast-paced outpatient offices. The role involves patient intake, scheduling, billing tasks, and clinical support across multiple locations under the division practice manager.

Strong ECW skills and reliable attendance are essential. Ideal candidates are certified medical assistants with at least two years of medical office experience and a background in high-volume customer

Qualifications

• Must be certified medical assistant.
• High school graduate with 2 years of medical office experience utilizing EMR/practice management systems.
• Preference may be given to candidates with service-oriented experience (e.g. Publix, Disney, Chick-fil-A).

Responsibilities

• Patient intake, vitals, medication reconciliation
• Checking patients in/out
• Collecting and posting copays
• Scheduling appointments
• Answer phones
• Completing medication refills and processing medication prior authorizations as directed by physician and within CMA/State of Florida scope
• Order entry, CPT coding, and supporting the providers with documentation
• Understanding of common medications used to treat chronic conditions
• Strong proficiency with ECW
• Managing the fax inbox, including timely review, routing, and documentation
• Scheduling patient appointments, follow-ups, scheduling procedures and coordinating provider workflows
• Maintains inventory and equipment
• Maintains a hygienic and organized area

Skills

Patient intake

Scheduling

Customer service

Attention to detail

Multi-location coordination

Education

Certified Medical Assistant

High school diploma

Tools

eClinicalWorks (ECW)

Job description

Gastro Florida, the largest gastroenterology group in Tampa Bay, seeks an experienced MA/Front Office Support to join our fast-paced outpatient offices. The role involves patient intake, scheduling, billing tasks, and clinical support across multiple locations under the division practice manager.

Strong ECW skills and reliable attendance are essential. Ideal candidates are certified medical assistants with at least two years of medical office experience and a background in high-volume customer