GI Front Desk & Patient Financial Concierge

Banner Health; Chandler (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Banner Health's GI clinic in Chandler seeks a Front Desk Representative to handle patient check-in/out, scheduling, and insurance verifications. You will support the patient journey with empathy, collect payments, and coordinate with care teams to ensure smooth operations.

The role emphasizes excellent communication, attention to detail, and the ability to multitask in a fast-paced clinic environment. Monday–Friday daytime schedule provided.

Qualifications

• High school diploma or GED required with related work experience.
• Strong interpersonal and written communication abilities.
• Ability to manage multiple tasks with minimal supervision.

Responsibilities

• Register/check-in patients and collect necessary forms.
• Verify insurance coverage and manage prerequirements.
• Schedule appointments and confirm upcoming visits.
• Provide financial guidance and collect patient liabilities.
• Answer phones, respond to inquiries, and assist in patient flow.
• Maintain accurate records and ensure confidentiality.

Skills

Interpersonal communication

Customer service

Verbal communication

Written communication

multitasking

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Banner Health's GI clinic in Chandler seeks a Front Desk Representative to handle patient check-in/out, scheduling, and insurance verifications. You will support the patient journey with empathy, collect payments, and coordinate with care teams to ensure smooth operations.

The role emphasizes excellent communication, attention to detail, and the ability to multitask in a fast-paced clinic environment. Monday–Friday daytime schedule provided.