German-Speaking Technical Account Manager (Hybrid)

BOSTON TRUST WALDEN COMPANY; United States; On-site; USD 81,000 - 127,000; Full time

Job summary

Axon seeks a Technical Account Manager to manage the day-to-day relationship with key customers in Germany, delivering best practices and technical guidance to optimize use of Axon products. The role blends project management, product expertise and consulting to improve customer workflows.

Based in Berlin with a hybrid model, travel up to 50% across Germany, and close collaboration with cross-functional teams to influence product roadmaps.

Qualifications

• 5+ years in IT support or deployment for enterprise customers.
• Experience with enterprise-level customer relationships and project delivery.

Responsibilities

• Own day-to-day relationship with key customer(s) and build long-term strategic partnerships.
• Provide best practices and technical expertise to help stakeholders achieve goals.

Skills

Tech leadership

Stakeholder management

Technical presentations

Project coordination

Customer relationship

Technical documentation

Communication

Issue escalation

Tools

ITIL

Networking basics

SQL/DB concepts

Azure/Entra ID

Job description

Axon seeks a Technical Account Manager to manage the day-to-day relationship with key customers in Germany, delivering best practices and technical guidance to optimize use of Axon products. The role blends project management, product expertise and consulting to improve customer workflows.

Based in Berlin with a hybrid model, travel up to 50% across Germany, and close collaboration with cross-functional teams to influence product roadmaps.