German-Speaking Gaming Back Office Support (Relocation)

Employers from Greece; United States; Remote; USD 20,000 - 33,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

Fully Paid Training programs

Comprehensive Health Insurance

Attractive Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a German-speaking Back Office Gaming Support Specialist to join our team in Bulgaria. You will provide essential operational support to players and stakeholders, ensuring accurate documentation and smooth issue resolution in a fast-paced gaming environment.

The role requires native or fluent German, a valid EU passport, and a genuine passion for gaming and esports. Relocation support is provided to Sofia, with competitive salary and growth opportunities.

Qualifications

• Native or fluent German (spoken and written) is mandatory.
• Valid EU passport to facilitate relocation to Bulgaria.
• Experience in back-office support or customer success is a plus.

Responsibilities

• Handle back-office inquiries for German-speaking users in Gaming & Esports.
• Ensure accuracy and integrity of player accounts through documentation.
• Coordinate with internal teams to resolve issues efficiently.
• Contribute to process improvements in Gaming & Esports operations.
• Generate reports on operational trends for leadership.

Skills

German language

Analytical skills

Customer support

Job description

Mercier Consultancy Group is seeking a German-speaking Back Office Gaming Support Specialist to join our team in Bulgaria. You will provide essential operational support to players and stakeholders, ensuring accurate documentation and smooth issue resolution in a fast-paced gaming environment.

The role requires native or fluent German, a valid EU passport, and a genuine passion for gaming and esports. Relocation support is provided to Sofia, with competitive salary and growth opportunities.