German-Speaking Fashion Customer Concierge - Remote

Concentrix; United States; Remote; USD 20,505 - 25,062; Full time

Benefits offered by this job

Full paid training

Career development programs

Rotative schedule

Bonus opportunities

Job summary

Concentrix is seeking a Fashion Customer Service Representative to provide exceptional support to customers for a global luxury brand. This role is remote, ideal for candidates fluent in German and English, with a passion for fashion.

The ideal candidate will have strong communication skills, experience in customer service, and the ability to create memorable experiences through various support channels.

Join a dynamic team and benefit from a full-time permanent contract, comprehensive training, and opportunities for career advancement.

Qualifications

• C2 proficiency in German and advanced English skills.
• Experience in customer service, ideally in a contact center.
• Strong communication skills: written and verbal.

Responsibilities

• Deliver exceptional customer support through various channels.
• Provide pre- and post-sales guidance.
• Maintain expert knowledge of products and collections.

Skills

Customer service experience

C2 German

Advanced English

Strong communication skills

Ability to build rapport

Passion for fashion

Job description

Concentrix is seeking a Fashion Customer Service Representative to provide exceptional support to customers for a global luxury brand. This role is remote, ideal for candidates fluent in German and English, with a passion for fashion.

The ideal candidate will have strong communication skills, experience in customer service, and the ability to create memorable experiences through various support channels.

Join a dynamic team and benefit from a full-time permanent contract, comprehensive training, and opportunities for career advancement.